Client Partner / Account Executive / Account Manager

Tata Elxsi’s strong domain expertise in Media and Communications, complemented with our experience in delivering vertically industry use cases, enable customers to differentiate and win. We offer integrated services from research and strategy to electronics and mechanical design, software development, validation, and deployment, supported by design studios, global development centers, and offices around the globe. These cover the entire spectrum of 5G Services, Edge computing services, and subsystems to the connectivity, cloud platform and infrastructure elements.

Roles & Responsibilities:

• Manage and grow a portfolio of strategic accounts through establishing trust and becoming a client partner. 
• Drive complex digital transformation efforts for clients within the portfolio. 
• Direct the organic growth strategy across the strategic account portfolio. 
• Set vision and execute annual account planning activities. 
• Identify key growth opportunities within client accounts. 
• Proactively create client value and ensure overall financial health of accounts. 
• Develop and maintain strategic client relationships to drive profitable growth. 
• Ensure customer satisfaction through world-class delivery and service. 
• Act as the primary owner of client relationships at the strategic level. 
• Leverage company-wide resources to address client satisfaction, growth, renewal, risk, and opportunities.
• Aim to secure long-term client commitment through trusted advisor relationships.

Role Expectations:

• At least 5 to 15 years of overall experience in selling IT Services in Tier-1 or Tier-2 competitive organizations
• Strong knowledge of global delivery model (GDM) and methodologies
• Should be familiar with cross selling various service lines for customers
• Ability to present and interact at Cxo levels and have consultative sales capability. 
• Ability to work and collaborate across other teams in various service lines and anchor together for the account.
• Ability to manage multi-cultural teams and travel to different client locations - mostly within London/UK and sometimes across the world if needed for business discussions or conferences.
• Exposure to delivery, sales or pre-sales roles will be required 
• Should have managed a multi-million USD account, across various GEOs. 
• Strong Account Management - building and managing client relationships at the CxO level.
• Carry targets on revenue, bookings and OM.
• Get involved in resolving any people management issue within Tata Elxsi’s teams
• Facilitating Delivery team to present delivery successes in strong and positive way and growing the account 
• Generating leads by interacting with the customers in various lines of business to expand our footprint. 
• Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs) 
• Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments. 
• Achievement of sales strategic objectives defined by Tata Elxsi
• Coordinate’s sales forecasting, planning, and budgeting  
• Reporting directly to Group Client Partner 

Technology Focus Areas: Engineering Services / turnkey product design / High-tech Consulting / Digital Design & Solutions / Testing Services / Managed services

Job Role: Client Partner / Account Executive / Account Manager

Location: London, UK (Should be flexible to travel across UK whenever required)

Employment type: Fulltime Permanent

No. of positions: 1

Desired Industry Segment: Media and Communication Technology

Note: Interested candidates can mail your resumes to [email protected]  with Job Title as the subject line.