Delivery Manager/SDM

Tata Elxsi works with leading OEMs and suppliers in the automotive & transportation industries for R&D, design and product engineering services, right from architecture to launch and beyond. We bring together technologies that accelerate the development & testing of connected, autonomous and electric cars & off-highway vehicles.

We are seeking an experienced candidate for the position of Delivery Manager

Responsibilities:

• Drive client meetings and status presentations
• Escalations and reporting to senior management
• Responsible for service delivery meeting agreed upon SLAs and KPIs for the project
• Support preparation of RFP responses
• Training and ramp ups of resources for new opportunities
• Responsible for project level dependency management, risk management and mitigation actions

Planning & Organization:

• Build and maintain project plans and milestones in collaboration with the Program and project team 
• Organize and review detailed planning in collaboration with various Product, Project team and Customers 
• Ensure the agreed program/project plan is delivered on time, on a budget or subject to only controlled and agreed deviations 
• Coordinate development between Product, Project, test, or other dependent projects 
• Lead various teams to define priorities & organize problem-solving with the respective Team Leads 
• Organize & check project deliveries against agreed acceptance criteria and decide on Go-No go for User Acceptance Testing (UAT) 
• Act as the key delivery interface with the customer/s and collaborate with them periodically based on specific project needs 
• Work seamlessly with the delivery and practice teams based in India and other geographies to ensure receipt of right support for local customer needs 
• Responsible for risk management and mitigation actions
• Organize and lead program or project review meetings 
• Manage, monitor, and report budget costs per project 
• Management of program/project risks, evaluate all risks related to the project and defined mitigation plans 
• Management of delay: evaluate impact, propose alternatives (in collaboration with product, and project team) 
• Problem analysis and corrective actions proposal to avoid repetition of such a situation 
• Produce project reports to stakeholders – Internal and external through specified communication (Meetings, Dashboards) 
• Early warning notification & escalation, decision process 
• Ensure that timely and accurate reporting and communication with internal & external stakeholders  
• Bachelor’s degree or equivalent education in Computer Science, Electronics/Electrical Engineering, management
• 15-17 years of total work experience having worked with engineering service suppliers preferably in the Transportation domain
• Strong knowledge and hands-on experience in Product Engineering preferably in the Automotive domain
• Proven Experience in Managing Product Engineering ( SW/ HW/SW & HW) projects adhering to Committed Schedules
• Ability to navigate through challenges and problems and ensure Project deliverables meet the quality expectations and other agreed SLAs with the customer
• Ability to Proactively identify potential risks and issues and plan for mitigations
• Participate in Project Meetings with client leadership team and present the Project Metrics
• Strong presentation skills with ability to communicate with customers, senior management, and project teams

Qualifications:

• B.E or M.S. in Engineering 
• Project Management Professional qualification, for example, PRINCE or PMP 

Preferred Skills:

• Agility: Drive speed of decision making and actions 
• Confidence to take on the world: Think Big and dare to try 
• Transparency: Build trust through openness and sharing of information and resources
• Improve Collaboration: We all win when we work together 
• Ownership: Demonstrate commitment, make it happen, do it well
• Nurture learning & Growth: Enable learning, capability, enrichment, and growth of our people.

Additional Notes:

• MBA from reputed institutions preferred.