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Publication Name: Economic Times
Date: May 16, 2024

National Technology Day 2024: India now a digitally empowered nation

National Technology Day 2024: India now a digitally empowered nation

The Digital India program spearheaded by the Union government since July 1, 2015, has played a significant role in leveraging technology to empower citizens, drive economic growth, and enhance governance across the country.

India observes National Technology Day on May 11 every year, to celebrate the achievements and advancements in technology that contribute to the progress and development of society. It's a day to recognize the contributions of scientists, engineers, and innovators who harness the power of technology to address challenges and improve lives.

The Digital India program spearheaded by the Union government since July 1, 2015, has played a significant role in leveraging technology to empower citizens, drive economic growth, and enhance governance across the country. With initiatives aimed at digitizing government services, expanding internet connectivity, and promoting digital literacy, Digital India has transformed various sectors, including education, healthcare, agriculture, and e-commerce.

On National Technology Day, the government and various organizations highlight the achievements and impact of Digital India initiatives, showcase innovative technologies, and encourage further advancements in the digital realm to realize the vision of a digitally empowered nation.

On the technology front, the dividing line between the government and private sector has been blurred as both are playing equally important roles in making technology inevitable in some form or the other in citizens' day-to-day lives.

The collaboration between the government and the private sector has been instrumental in driving technological innovation and adoption across various sectors. While the government sets the policy framework and provides the infrastructure for technological development, the private sector brings in expertise, investment, and entrepreneurial spirit to translate these policies into tangible solutions and services that benefit citizens.

This partnership has led to significant advancements in areas such as telecommunications, e-governance, digital payments, and smart infrastructure, making technology more accessible and pervasive in citizens' day-to-day lives. Whether it's accessing government services online, conducting financial transactions through mobile apps, or leveraging digital platforms for education and healthcare, technology has become an integral part of modern life in India, thanks to the collaborative efforts of the government and the private sector.

By leveraging the strengths of both sectors and fostering a conducive ecosystem for innovation and investment, India has positioned itself as a global leader in technology adoption and digital transformation. Moving forward, continued collaboration between the government and the private sector will be crucial in harnessing the full potential of technology to drive inclusive growth, enhance quality of life, and address emerging challenges in the digital age.

Here are some observations of technology leaders from the leading Indian tech firms:

RajaGopalan Rajappa CTO for Communication Technologies and Platforms, Tata Elxsi

As a technologist, deeply immersed in communication platforms, I have seen firsthand the profound impact technology can have on both economic growth and societal progress. The convergence of industry expertise, entrepreneurial spirit, and technological prowess within India Inc. forms the bedrock of our journey towards economic prosperity.

It's notable to witness the gradual narrowing of the digital divide across urban and rural India. Initiatives deploying 5G for education and upskilling are pivotal in democratising access to digital technology, ensuring inclusive opportunities for all. Affordable healthcare solutions powered by digital advancements contribute significantly to bridging disparities and promoting a healthier, more inclusive society. In essence, the advancements we are witnessing highlight technology's potential not only for economic prosperity but also for societal enrichment.

At Tata Elxsi, we recognise the symbiotic relationship between technological advancements and national development. Our focus on SDN, NFV, 5G Edge, and IoT, combined with the transformative capabilities of AI, highlights our commitment to empowering India's digital transformation. By leveraging these technologies, we are revolutionising key sectors such as telecommunications, broadcast media, automotive, healthcare and large enterprises, paving the way for sustainable growth and global competitiveness.

Venkat Krishnan, Executive Director, Public Sector – Microsoft India

AI is not only reshaping the modern workplace but also holds the potential to revolutionize governance and public sector services. At Microsoft, we view AI as a powerful tool that can break down silos, and we are committed to partnering with the government to empower millions in India with AI, from boardrooms to classrooms. The rapid and large-scale adoption of new technologies by the government is a testament to India’s progress.

Initiatives like Digital India, MeghRaj, and IndiaAI Mission are propelling digital adoption across the country, positioning India as a hub of innovation and opportunity. As India prepares for a significant shift to become a global digital powerhouse, we are dedicated to harnessing the power of technology to improve lives and build a more inclusive society. With our determination to be the copilot with the government in this journey, we are striving to ensure every citizen can embrace the benefits that AI has to offer for India.

Ashish Modi, President, Honeywell India

Advancements in technology have been pivotal in India's economic expansion. Companies are efficiently leveraging the potential of emerging technologies to open up new channels for growth and productivity.

Our engineering and technology arm of Honeywell, Honeywell Technology Solutions, has been working relentlessly to create path-breaking innovations providing smart and connected solutions across all Honeywell businesses. We are investing heavily in cutting-edge technology, state-of-the-art manufacturing facilities, and top talent to develop products and solutions aligned with India’s needs.

Honeywell's strategic alignment to global megatrends in automation, aviation, and energy transition marks a new phase that will profoundly impact our growth trajectory. We are accelerating organic growth potential by harnessing our robust innovation capabilities in these areas while creating a fertile landscape for strategic investments. This will enable us to continue delivering transformative value to stakeholders worldwide while helping address global challenges.

Khadim Batti, Co-Founder & CEO, Whatfix

India's technological landscape is undergoing a profound transformation. A confluence of forces, including digital adoption, AI, ML, platform businesses, and open networks, is reshaping the nation's socio-economic fabric. Government initiatives like API setu, Digi Locker and the JAM trinity serve as powerful examples of technology's transformative potential. Driven by the visionary Digital India program, a fertile ecosystem has been fostered, encouraging businesses to experiment with cutting-edge technologies. This synergy between enterprise innovation and government vision unlocks unprecedented opportunities fueled by digital advancements. This surge in digital adoption has cemented India's position as the world's fastest-growing digital economy, attracting significant investments.

In this dynamic landscape, user-centric technology is crucial. Whatfix pioneered the concept of userization, aimed at making technology user-savvy and driving organizational ROI. Userization transcends mere bots or AI assistants; Userization-inspired technology creates inclusive, integrated software experiences to maximize ROI in technology investments. We believe embracing a customer-first strategy and catering to specific needs can inspire a future that is more sustainable and accessible.

Beyond user-friendly technology, nurturing relevant skill sets is essential. Digital Adoption Platforms (DAPs) are a rapidly growing category, and expertise in this area is a valuable asset for IT professionals. Whatfix University offers a first-of-its-kind comprehensive range of certifications in DAP and Product Analytics, empowering individuals to become experts in these critical areas. Since 2021, we've witnessed consistent growth, upskilling over 4,100 professionals who have entered the workforce.

India's rise as a technological powerhouse is undeniable, and its impact on the global stage is only growing. I can't wait to see what we achieve together in the years to come.

Enbasekar D, Co-founder & CTO, MediBuddy

India is on an exciting path to become a $5 trillion economy. A big driving force is the huge change happening in the Indian healthcare ecosystem through new technology innovations. Data and artificial intelligence in healthcare have the amazing potential to add $25 billion to India's GDP by 2025. That's a massive boost to our economy.

The Indian government's National Digital Health Mission is a brilliant plan that could unlock over $200 billion in economic value by 2030. This will completely transform how we provide healthcare services across the country.

Leading this healthcare revolution are innovative startups using technology in smart ways. E-pharmacies with their user-friendly websites and delivery services are rapidly growing, expected to become a $1.1 billion market by reaching customers smaller cities and towns.

Telemedicine, which allows doctors to consult patients remotely, is a $5 billion opportunity bridging the rural-urban healthcare gap. As India builds an environment encouraging more healthcare innovations, we are becoming a global hub for cutting-edge healthcare solutions. These make healthcare more accessible, secure, convenient and improve the overall quality.

These health-tech innovations in partnership with doctors, hospitals and the healthcare industry is a powerful engine driving India's economic growth by ensuring our people stay healthy and productive.

Krishna Sudheendra, CEO, UST

India is now an attractive, forward-thinking economy poised for sustained growth. And the tech industry plays a pivotal role in pushing India towards the pot of gold at the end of the rainbow – the recognition of being a trillion-dollar economy. Technological innovation steers our industry. Our talent tops the world when it comes to STEM fields. India is home to some of the most promising and extraordinary tech start-ups especially in niche 4.0 technologies like AI, ML, computer vision, cloud computing, etc. According to some recent research, the total number of tech startups in India is estimated to grow 2.6x from 68,000 in 2023 to 1,80,000 in 2030.

Modern business is almost synonymous with AI now, offering tremendous opportunities for growth. This is certainly a key element that will take India closer to the trillion-dollar dream. Some of the leading corporations come to India seeking partnership with our IT companies because of the enormous and engaging tech talent. However, we need continuous and consistent efforts in skill development initiatives. A positive trend in this regard is that more tech companies are turning to the smaller cities, providing job opportunities, nurturing suburban and rural economies. The tech industry creates an eco system around it, leading to jobs in the allied sectors, from housekeeping to security. This not only creates more jobs but also increases consumer demand and overall improvement in infrastructure.

By focusing on tier-2, tier-3 and even tier-4 cities, the tech industry can steer overall development of the Indian economy, by also increasing the quality of life for Indians across the country. As automotive, manufacturing, retail, media, technology and telecom sectors are poised for most growth, the government needs to leverage digital technologies to boost cross-industry development, and also invest in skill development. Semiconductor and manufacturing sectors are in a particularly promising stage currently and we need to focus on skill development in these domains. Automating the manufacturing sector using new technologies, can create a competitive edge for India, compared to China, for instance.

Increased collaborations with the private tech companies, universities and higher investments in sustainable technologies can also further India’s path to the trillion-dollar milestone.

Sharda Tickoo, Country Manager for India & SAARC, Trend Micro

India's trillion dollar dream is not merely a vision; it's a journey powered by innovation and fueled by the relentless pursuit of excellence. At the heart of this transformative journey lies the role of India Inc., where each enterprise is a beacon of progress, steering the nation towards its economic growth. According to IDC, Information technology (IT) spending in the country is expected to reach $44 billion in 2024, growing 11% year-on-year, which is set to accelerate at a compound annual growth rate (CAGR) of 9.9% and exceed $59 billion in 2027, indicating that India’s digital economy will continue to thrive.

Furthermore, a corpus of Rs 1 lakh crore with a 50-year interest-free loan has been allocated in the Union Budget 2024 to aid the growth of India’s tech-savvy youth. MeitY has proposed concentrating on research and development to develop quantum computers, quantum sensing and metrology, quantum communications, etc. from 2023 till 2034. These initiatives by our government clearly underscore the increasing significance of technology’s role in our nation's progress, and India Inc. is committed to collaborate with the government in overcoming challenges and seizing unprecedented opportunities.

In this monumental quest, cybersecurity stands as the guardian of India’s digital landscape, safeguarding its invaluable assets, minimizing financial losses and ensuring seamless operations in an increasingly interconnected world. The G20 India Summit cyberattack and the EPFO breach, which is currently being investigated by Cert-In places a greater emphasis on the need for robust cybersecurity policy and framework. With technology as its compass and innovation as a guiding star, India marches steadfastly towards a brighter tomorrow, where every milestone is not just a testament to its progress but a promise of what lies ahead.

Varun Babbar, MD, India and SAARC, Qlik

The role of data analytics, AI, and the cloud in driving economic progress and innovation across industries cannot be overlooked while discussing technological progress. According to recent reports, India's data analytics industry is poised to reach $16 billion by 2025, projecting immense growth opportunities. Today, understanding advanced data analytics platforms is crucial as they enable enterprises to make informed decisions and capitalize on emerging market trends.

Viewing data as a product improves the efficiency of data lifecycle management and bolsters AI-driven data management strategies. By utilizing AI-driven insights and cloud-based solutions, businesses can gain a competitive advantage and accelerate their digital transformation journey. Building on this foundation can help India leapfrog to a position as a global hub that supports data-driven innovation. Furthermore, there’s a need for collaborative synergy between governmental bodies, private enterprises, and technology leaders to support advances in data, sciences, and technology and pave the way for inclusive growth, inspiring citizens to contribute to national progress in these fields.

Patanjali Somayaji, Chief Technology Officer, axio

Technology has been pivotal in empowering small businesses to access services and capabilities that were previously only feasible for larger enterprises. Advancements in technology have fostered an unprecedented era of innovation. They have also powered scalability at low OPEX. Emerging technologies such as AI, blockchain, IoT, and 3D printing have helped create new market opportunities for innovators.

Companies are the driving force behind India's economic transformation, thanks to innovative technological solutions and a relentless commitment to excellence. As we see the rapid adoption of digital services, the onus to reinforce financial inclusion lies on FinTechs to broaden financial access while empowering individuals and businesses with seamless and secure digital offerings.

At axio, we use technology to promote financial inclusion and democratize access to personalized credit. As a tech-driven financial services company, our digitized solutions provide under-served customers with easier access to credit and increased financial control. With over 60% of our customers residing in non-metros, we are bridging the urban-rural gap and catalyzing inclusivity. Our digital lending products overcome traditional barriers and offer customers a seamless credit experience - from application to disbursal of loans within minutes.

axio remains at the forefront of this transformative fintech revolution that prioritizes customer-centricity.

Karthikeyan G, Director, Engineering Architecture, Ascendion

India's aspiration to become a trillion-dollar digital economy is an ambitious goal, and technology plays a pivotal role in achieving this dream. Here are some ways how India can leverage technology to drive economic growth and become a digital powerhouse: Fast tracking the digitalization of different sectors like agriculture, manufacturing, healthcare, education, and e-governance, can enhance efficiency, productivity, and service delivery.

By continue investing in robust digital infrastructure, such as high-speed internet connectivity, 5G networks, and data centers, is crucial for enabling digital transformation across sectors.

Encouraging the adoption of emerging technologies like GenerativeAI, Artificial Intelligence (AI), Internet of Things (IoT), Blockchain, and Cloud computing can unlock new opportunities and drive innovation.

Developing a conducive regulatory framework for the newer technology consumption to address the concerns such as data privacy, consumer protection, and unbiased competition can provide a stable environment for the digital economy to thrive. Promoting digital payment systems to bring in a formal economy and create new business opportunities, facilitate trade and commerce through network model ecommerce.

Cultivating a vibrant startup ecosystem by providing support, funding, and enabling policies can nurture innovation and entrepreneurship, which are essential for a thriving digital economy.

And more importantly, investing in skill development programs, especially in areas like AI programming, data analytics, and cybersecurity, can create a skilled workforce capable of supporting the digital economy.

By leveraging these technology-driven initiatives and fostering a favorable ecosystem, India can harness the potential of the digital revolution and unlock new avenues for economic growth, job creation, and overall development, paving the way for achieving its trillion-dollar digital economy dream.

Manoj Paul, Managing Director, Equinix India

India's ambitious goal of achieving a $5 trillion economy relies heavily on the nation's ability to embrace transformative technologies. Data is the new oil for any economy and Artificial Intelligence is going to be key for success for enterprises and countries, in the years to come. As the world's digital infrastructure company with 260 data centers across 71 metros, Equinix plays a crucial role in providing the robust digital infrastructure necessary for enterprises to drive their digital transformation initiatives forward. With Equinix’s complete bouquet of Datacenter and interconnection services along with Digital Services now being available in India we are geared to support India's digital growth.

Equinix Datacenter facilities in India not only offer secure and reliable colocation services but also provide a comprehensive suite of cutting-edge digital and interconnection services. With our partnership with leading technology providers for AI, we are ready to support organization planning to realize the power of AI for providing better services to their customers. This empowers businesses with the agility, connectivity, and scalability needed to thrive in today's digital landscape.

As businesses increasingly adopt hybrid multicloud infrastructure to safeguard sensitive data while leveraging the benefits of the cloud, Equinix stands at the forefront of this transformative shift. Our network-dense and cloud-adjacent platform allows customers to store their data in Equinix International Business Exchange data centers, which are strategically located adjacent to public clouds and major cloud services. This proximity ensures high-speed cloud connectivity while providing businesses with full control over their data.

Equinix's commitment to India goes beyond providing world-class infrastructure. We understand the unique challenges and opportunities that businesses face in this dynamic market. Organizations in India have aspirations to reach out to customer globally while many global enterprises are planning their entry into India and those already operating in India are expanding their operations. Through Equinix, companies can gain access to a global ecosystem of partners, customers, and service providers, enabling them to accelerate their digital transformation journey and unlock new growth opportunities, driving the nation's economic growth.

Krishnan Venkateswaran, Chief Digital & Information Officer, Titan Company Ltd

At Titan Company we are fusing leading edge digital technologies with our ubiquitous on-ground presence to deliver a truly enriching ‘Tech with Touch’ hybrid experience that is seamless across all touchpoints. Through our Omnichannel platforms and apps, powered by AI/ML driven personalization and total commitment to privacy, we are continuously redefining retail experiences and fostering lasting relationships with our customers around the world based on trust, relevance and frictionless convenience. Our Generative AI chatbots, AR Virtual Tryons, Image-based Search are just a few examples that showcase our dedication and excellence in bridging digital and physical realms and thus elevating our customers’ omnichannel experiences to ever newer heights. At the same time, we are implementing technologies that simplify our internal operations and help make our company one of the greatest places to work in and work with, for our employees and partners.

At Titan, digital technology is not just a tool: it's a vital, vibrant aspect of our organization. As wecontinue to invest in cutting-edge technologies, we are optimistic that technology will continue to drivethe next waves of growth and innovation in retail operations.

Nabendu Das, Head of Engineering, Tally Solutions

India is on its way to become one of the largest global economies. Technology driven transformation is a key part of this progress. Indian businesses are increasingly using digital capabilities across business processes, including full digitalization of business data, streamlined operations, simplified financial access, improved compliance to regulation and so on. The adoption of significant innovations via artificial intelligence is driving new automations which were unheard of earlier. More and more businesses are adopting cloud, thus expanding what their employees can achieve digitally. Deeper analytics of data are bringing out insights that allow businesses to take critical decisions, at a much faster speed. Businesses are becoming more and more aware and innovative to benefit from these and other technology progresses.

The Small and Medium enterprises segment contributes a large part of the Indian GDP. Tally has been providing business management software to SMEs for a very long time, and been driving technology transformation to its rapidly growing customer base, which currently stands at two and a half million SME customers. Our flagship product TallyPrime is embracing the paradigm of connected services to increase convenience and automation to these business owners. New connected services that seamlessly connects a business management software to multiple parties like bank, GSTN, messaging apps etc; are able to provide a much higher level of efficiency to the customer. We believe there is significant convenience that can be delivered via connected services, approaches that has not generally been tapped so far. So, this along with newer technologies like Cloud, AI etc. will continue to drive the digital transformation in Indian businesses.

Santosh Sahu, VP-Engineering, Moneyview

India's path to achieving its five trillion-dollar goal is closely connected to advances in technology, especially in the fast-growing fintech industry. With over an 80% increase in fintech adoption in the past five years alone, India is poised at the forefront of digital transformation.

Since 2014, Indian FinTech startups have collectively raised a total of $401.8 million. UPI recorded over 4.2 billion transactions worth $103 billion in October 2021 alone – a testament to how digital payments have entered the mainstream. The digitisation of Fintech has had mixed results globally, and what we have seen evolve today is a hybrid model, where a combination of technology and feet-on-street offers the most viable and scalable proposition. The collaboration between banks and fintechs-NBFCs is here to stay. From using scanners and algorithms for precise pricing in the late 1990s to employing data analytics today, the insurance sector has continuously adapted to digital technologies. Factors such as the digitization of the economy, IoT, and changing customer expectations have spurred this transformation, with a focus on customer experience, data-driven decision-making, and innovative product offerings.

Technology emerges as the cornerstone, propelling India Inc. towards unprecedented heights. From AI-driven lending platforms facilitating access to credit for over 50 million individuals to blockchain revolutionizing secure transactions, every innovation fuels our trajectory towards economic prowess.

Looking ahead, the trajectory of India's fintech industry appears poised for continued growth and innovation. Projections suggest that the sector could evolve into a $2.1 trillion opportunity by 2030, underlining its immense potential to reshape the country's economic landscape. As technology continues to evolve, fueled by advancements in artificial intelligence, machine learning, blockchain, and data analytics, Indian fintech firms are well-positioned to lead the charge toward a digitally empowered and financially inclusive future.

Furthermore, embracing digital disruption and investing in digital transformation initiatives are imperative for India Inc. to maintain its competitive edge in the global market. India's five trillion-dollar dream is intricately linked to the success story of its fintech sector, which has emerged as a beacon of innovation and progress in the country's journey towards economic prosperity.

Arpan Sahoo, Chief Operating Officer, KaleidEO

India is at the forefront of the space technology revolution, with nearly 200 active space tech startups showcasing our commitment to innovation and exploration. These advancements hold promise in addressing humanity's most pressing challenges.

Today, Earth Observation (EO) solutions exemplify how space technology aids us in tackling diverse challenges on the ground, spanning defense, agriculture, financial inclusion, and sustainability, among others.

At KaleidEO, we are laser focused on creating value in the upstream through our satellite imaging technologies that help democratise the data access from space without sacrificing quality and value. We believe the optimal way is to address the data needs downstream and translate them into hardware innovation.

As we celebrate National Technology Day, we reaffirm our dedication to delivering futuristic tech solutions that empower decision-makers, stakeholders and end-users to address the challenges of ever-changing world."

Dr Vishnu Vardhan, Co-founder & CEO, SML India

As we commemorate ‘National Technology Day’ to honour the remarkable achievements of India’s tech community, it makes us proud to see the infinite opportunities that lie ahead of us. India has been at the forefront when it comes to integrating and adopting new age technology. Whether it is fintech or ecommerce, it is fascinating to see India’s growth trajectory, from UPI going global and UPI transactions witnessing an exponential growth of 147% in the last 5 years, to the emergence of game changing platforms like ONDC completing more than 7.1 million cumulative orders in the last year. These technologies are bringing the next level of innovation for businesses and customers alike. And this is just the beginning.

This year, generative artificial intelligence has witnessed massive growth with the potential to add a cumulative US$1.2-1.5 trillion to India’s GDP over the next seven years, according to a report by Ernst & Young India. The impact of this technology goes much beyond just accessibility and is bound to become a catalyst for economic transformation, with a substantial number of public and private organisations embracing GenAI solutions.

Given the country’s rich linguistic tapestry, where 80% of the population speaks non-English languages, it is imperative to design a platform that caters to this diverse pool of users. This will help in democratising AI access for the masses by overcoming language barriers and empowering every individual, regardless of their socioeconomic background.

Gen AI presents immense opportunities for diverse sectors ranging from financial services to healthcare, e-commerce, food delivery apps, and education by helping them streamline internal processes and drive exponential growth for organisations. As we stand at the cusp of this technological revolution, it is fundamental to not just celebrate our achievements but also collaboratively commit to the endless possibilities of tomorrow.

SML India has recently announced the launch of ‘Hanooman’, India’s largest multilingual GenAI platform.

Dilip Modi, Founder, Spice Money

National Technology Day serves as a reminder of how technology has transformed various sectors, especially in finance. The financial services industry has undergone a significant transformation, with technology playing a pivotal role in making services more accessible and efficient.

The JAM trinity, comprising of Jan Dhan, Aadhaar, and Mobile, epitomizes innovation. These pillars have created an ecosystem that fosters fintech advancement, enabling Indian companies to develop a wide range of products and services, including digital payments and lending, among others. Furthermore, the Digital Public Infrastructure has been crucial in driving innovation and growth in the fintech sector, significantly contributing to financial inclusion and economic progress across the nation. AePS and UPI are shining examples of how innovation has revolutionized financial transactions. AePS, often referred to as the UPI of rural India, recorded 470.12 million approved transactions in April 2024, while UPI witnessed 13.30 billion transactions during the same period. These figures highlight how technology has made financial transactions more accessible and convenient, improving lives across the country.

At Spice Money, we're building on the incredible foundation of India's Digital Public Infrastructure (DPI). By combining the power of technology with our extensive network of 1.3 million nanopreneurs, we provide financial services in even the most remote villages, going beyond traditional banking to foster financial inclusion and promote entrepreneurship in Emerging India. We firmly believe that technology is the key to unlocking financial inclusion.

Anuj Garg, VP-Blockchain, ZebPay

“As we celebrate National Technology Day, it is crucial to give credit to the key factors that have exponentially contributed to India’s instrumental journey in the technology landscape in the last few years. Initiatives like Startup India and Digital India, along with public-private partnerships, have fueled a technology revolution. A recent survey by Nasscom-Zinnov suggested that over 950 tech startups were founded in 2023 alone. This showcases the potential of India’s promising tech industry.

At the forefront of this transformation stands blockchain technology, which has massive potential to revolutionize the way we conduct business. According to a report by Hashed Emergent, India has one of the largest Web3 ecosystems in the world, with over 1,000 startups and 12% of all Web3 developers worldwide. With a booming startup ecosystem and established players actively integrating the technology, we're witnessing a transformation across industries.

Companies operating across diverse sectors like finance, healthcare, and many other fields are actively integrating blockchain to streamline processes and enhance security. The technology's ability to create a secure, transparent, and widely accessible record-keeping system can help address major roadblocks faced by business leaders. For instance, in healthcare, decentralized storage gives patients the power to control their medical records securely. Blockchain technology also enables secure microtransactions and financial services, which can benefit people who don't have access to traditional banking. Unlocking this potential requires a collaborative effort with the government, industry leaders, and academic institutions. By fostering a constructive dialogue, we can create a regulatory environment that encourages responsible innovation and empowers the ethical use of digital assets, thereby paving the way for India’s thriving tech ecosystem.

ZebPay is proud to be at the forefront of this digital revolution. As one of the oldest blockchain asset service providers in the country, we are continuously innovating to provide the best in class services to our customers in a hyper-secure way. We are excited about what the future holds, and we are looking forward to achieving greater heights.

Rohit Jetly, Head, Global Platform Solutions - Platform Delivery; Country Head - India, Fidelity International

The convergence of Gen AI, data virtualization and other cutting-edge technologies is revolutionizing how we think about traditional sectors and ways of working. These herald a transformative era, reshaping industries and driving unprecedented innovation and efficiency, which is exactly what we need in the Indian GCC space! It is not just about adopting them, but about redefining possibilities, fostering digital trust, and paving the way for sustainable economic development in a rapidly evolving global landscape with diverse and evolving customer needs. GCCs are also leading the way and broadening the canvas of cutting-edge tech for our people to have the opportunity to upskill themselves and add value to the world from India.