Empathetic Testing

Empathetic Testing

Testing from the customer perspective

OTT trends to watch out for in 2021

OTT trends to watch out for in 2021

Four themes evolving in the industry

Importance of QoE 'CAP'

Importance of QoE 'CAP'

The QoE correlation with accuracy and precision

Deliver superior QoE on Connected TVs

Deliver superior QoE on Connected TVs

Measure and improve QoE using QoEtient

The Swiss Army Knife for OTT QoE improvement

The Swiss Army Knife for OTT QoE improvement

Take control of your video DevOps

QoEtient

QoEtient

A platform for OTT service providers to enhance quality-of-experience delivery (QoE). Test playback on all end-user devices after optimising the video stream and player.

How it Works

Identify and Automate Test Scenarios

Identify and Automate Test Scenarios

The most important step in controlling the video DevOps is identifying the key performance indicators (KPIs) that matter and automating the appropriate scenarios.

The following are some of the most commonly used player output KPIs:

Video Start-up time- The time it's taken for the first video frame to appear after the user initiates playback.

Buffering Time - The time spent buffering content for playback by the player.

Average Bitrate - The average of the bitrate profiles requested during playback by the player.

These KPIs are typically monitored as a lagging indicator by the Operations team. We can turn these KPIs into leading indicators by measuring them in the lab while simulating real-world network conditions.

Use QoEtient to:

  • Create real-world network patterns for in-the-lab testing
  • Automate the testing of the players, playback, and the video stream
  • Measure performance at frame-level accuracy
  • Identify bottlenecks and devise a plan to remove them

 

Set up and Configure Devices

Set up and Configure Devices

A multi-user interface that supports all of the device platforms through which a media or broadcast service provider might choose to test their applications on

      • Android and iOS mobile phones and tablets
      • Connected TVs, Roku, Amazon Fire TV, Apple TV, Chromecast
      • Gaming consoles: PlayStation and Xbox
      • Multi-platform browsers: Chrome, Firefox, IE, Safari
      • Set-top-boxes: IP, Satellite, or Hybrid 

 

Scale your testing infrastructure across multiple geographies:

  • Device management from a central location
  • Test management that is centralised
  • Access control from a central location
Configure and Schedule Test Executions

Configure and Schedule Test Executions

A simple three-step process to start analysing the QoE KPIs for your service:

  1. Select the device platform
  2. Configure the environment
  3. Schedule the test scenario 

With QoEtient, you can:

  • Configure the network patterns for playback testing 
  • Configure the stream that you want to test on the target device

 

Tag the testing for comparison, based on:

  • CDN used for the streaming
  • ISPs used for the testing
  • Encoder settings used for the stream
Insights and Actions

Insights and Actions

QoEtient StreamCycle charts accurately reflect any activity that occurred during the stream's lifecycle

  • The user's journey with the app includes app launch, guide launch, navigation to the video asset
  • The performance of the video player, such as video startup time, initial buffering time, video start failure
  • Quality of the video playback, such as macroblocks, frozen frames, blank screen
  • Influence of the network bandwidth on the quality of playback, for example, ABR resilience, average bitrate
  • Correlated data from network request/response logs (including HTTPS), video logs, and device logs for deeper actionable insights

 

Use QoEtient's extensive collection of filters to delve deeper into the data insights to:

  • Compare across device platforms and versions
  • Compare across delivery networks and ISPs
  • Compare across successive app and platform versions

 

Key Features & Advantages

Network bandwidth controller
Network bandwidth controller

Simulate real-word network conditions in the lab

Network request/response analysis
Network request/response analysis

Feedback loop to triage transient network issues and reduce defect resolution time

Redirect URL
Redirect URL

Test dev streams on production apps without making any changes

Accuracy
Accuracy

Frame accurate performance measurement at a rate of up to 60 FPS

StreamCycle charts
StreamCycle charts

Visibility into the lifecycle of the stream, enabling the most accurate and actionable analysis

Artificial intelligence
Artificial intelligence

AI-driven algorithms for video quality analysis reduce the number of false positives

Powering 200 million+ users

sky
Comcast
Conviva
Sling
TDC
Sony Liv
NOS
INVIDI

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